Privacy Policy

PDX Renovations Privacy Policy

Effective Date: March 24, 2025

PDX Renovations (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.pdxrenovations.com (“Website”) or otherwise interact with us.

By accessing our Website or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information from visitors in the following ways:

1.1 Information You Provide

We collect personal information you voluntarily provide when you:

  • Submit forms or inquiries on our Website
  • Request property-related services or offers
  • Participate in surveys or promotions
  • Communicate with us directly
  • Subscribe to newsletters or SMS updates
  • Post public comments or testimonials (if available)

This may include:

  • Name, phone number, email address, and mailing address
  • Business or property-related information
  • Survey responses and other demographic data

Public Submissions: If you choose to submit comments, reviews, or testimonials publicly, please note this information becomes visible to others and may be used by us in promotions or marketing. We are not responsible for how others use this information.

We do not knowingly collect information from individuals under 18 years of age. If we become aware of such data, it will be promptly deleted.

1.2 Automatically Collected Information

When you access our Website, we may automatically collect certain non-personal data:

  • IP address and device type
  • Browser type and operating system
  • Referring pages and exit pages
  • Webpage usage Data, including pages visited, time spent on the site, and navigation patterns
  • Location data based on your IP address
  • Cookies, pixel tags, and tracking technologies, used to improve website functionality and user experience

We may also track user behavior and engagement through Google Analytics, Facebook Pixel, and other marketing platforms.

Cookies: Cookies help improve site functionality and user experience. You may adjust your browser settings to refuse cookies, but this may limit functionality.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Respond to your requests and inquiries
  • Provide and improve our services
  • Personalize your user experience
  • Process inquiries and customer service requests
  • Conduct marketing, remarketing, and advertising campaigns
  • Ensure compliance with applicable regulations and policies
  • Send updates, offers, correspondence, newsletters, and alerts (if subscribed)
  • Customize your experience on our Website
  • Analyze traffic and user behavior
  • Detect, investigate, and prevent fraudulent activity
  • Enforce our Terms of Service
  • Comply with legal obligations
  • Show you relevant ads on our site and elsewhere

We may use demographic or behavioral data for targeted advertising, including remarketing through Google, Facebook, and other ad networks.

3. Text Messaging (A2P Compliance)

If you opt-in to receive SMS communications from us, we comply with Application-to-Person (A2P) messaging regulations and adhere to industry best practices, including:

  • Consent Requirement: By providing your phone number, you expressly consent to receive text messages from PDX Renovations regarding promotions, property updates, and customer support.
  • Opt-Out Option: You can opt out anytime by replying STOP to any message you receive. You may also request assistance by replying HELP or contacting us directly.
  • Frequency & Charges: Message frequency may vary. Standard messaging and data rates may apply per your carrier’s plan.

We DO NOT send unsolicited messages and strictly follow the TCPA (Telephone Consumer Protection Act) and CTIA (Cellular Telecommunications Industry Association) guidelines.

TCPA) and CTIA industry standards.

4. Disclosure of Information

We may disclose your information to:

  • Third-party service providers for hosting, analytics, communication, and advertising
  • Advertising networks for retargeting and user behavior analysis
  • Affiliates, partners, or contractors involved in service delivery
  • Legal authorities if required by law or legal process
  • In the event of a merger or acquisition, your information may be transferred as part of the transaction

We do not sell your sensitive personal information, and we only share data as needed to deliver services or comply with legal obligations.

5. Third-Party Services & Advertising

We use services like:

  • Google Ads & Analytics

  • Facebook Pixel

  • Other remarketing or ad tracking tools

These platforms may collect data from your browser for targeted advertising. You can opt out here:

We are not responsible for the privacy practices of third-party websites or services linked from our site.

6. Data Security and Retention

We implement industry-standard safeguards, including:

  • Data encryption
  • Access controls
  • Security audits

While we strive to protect your data, no system is 100% secure. We retain your data only as long as necessary for the purposes outlined or as required by law.

7. Your Rights (Including California CCPA/CPRA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

You Have the Right To:

  • Know what personal data we collect and why
  • Access your personal data
  • Request deletion of your personal data (with exceptions)
  • Opt out of the sale or sharing of your personal data
  • Non-discrimination for exercising your privacy rights

To Exercise Your Rights:

Send a request to Sales@pdxrenovations.com with your:

  • Full name
  • Email address
  • Zip code
  • Description of your request

We may require identity verification to process requests and will respond within 45 days.

You may also use browser tools like Global Privacy Control (GPC) to signal opt-out preferences, although this method may not fully link to our system.

7.1 Minors’ Privacy

  • We DO NOT knowingly collect information from individuals under 18 years of age. If we discover that we have received information from a minor, we will delete it promptly.

8. Your Choices

You can opt out of:

  • Marketing emails by clicking Unsubscribe

  • SMS messages by replying STOP

  • Online tracking using browser or ad opt-out tools

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and the “Effective Date” will be updated. Continued use of our Website constitutes your acceptance of any changes.

10. Contact Us

PDX Renovations
 📍 5934 N. Greeley Ave #F, Portland, OR 97217
📧 Email: Sales@pdxrenovations.com
📞 Phone: (503) 560-6620
🌐 Website: www.pdxrenovations.com